How Are Care Homes Regulated?

Posted on 28th May 2021


Care Homes are regulated by the CQC regardless of whether they are operated by the NHS, local organisations or privately run. This aims to ensure that the highest standards are met and kept within all UK care homes and residents receive the care that they need. But this doesn’t quite explain exactly how the CQC regulates care homes and what they look for during inspections and reviews. That’s why we have put together a guide to clearly explain how each care home is regulated and what you should be looking for from a CQC rating.

 

What is the CQC and What Do They Regulate?

 

The CQC is the Care Quality Commission and since 2010, all adult social care providers are required by law to register with the CQC. This regulatory body will then issue the care home with a licence if they meet required standards of care. This way you can ensure that no matter which care home you choose for your loved ones they will receive a good standard of care. These standards are regularly checked and the CQC has to investigate any complaints or concerns raised by members of the public or local authorities. This should also help to give you peace of mind that your loved ones are receiving a high level of care. 

 

What Standards Does the CQC Enforce?

 

You can expect that any care home meets the basic standards and levels of care set out by the CQC. This is enforced by regular inspections but if you feel something is out of place you can also make a complaint with the CQC. Some of the main standards that are enforced include;

 
  • Residents should be cared for by qualified staff at all times

  • Residents should be informed what is happening to them at all stages of their care

  • You should also be informed about any changes in their care too

  • Care providers must internally assess the quality of their care services

 

What Happens If Standards Are Not Met?

 

The CQC monitors care homes constantly and carries out physical inspections of a care home every 2 years. If serious complaints are lodged though then an inspection is likely to take place following the allegations. The visits are usually unannounced so the CQC can get a true picture of how residents are being cared for. If they feel standards are not met then the CQC does have the power to remove a licence and effectively close a care home. Usually though, a care home is rated Outstanding, Good, Requires Improvement or Inadequate. The CQC will then issue a deadline to those with poor rating on when they must make changes by. If the deadline is not met then further action, including effective closure is taken.

 

 We strive to make sure we are internally reviewing the care we provide in all of our care homes and aim to make sure they all offer the highest level of care. If you have any other questions about our care homes then make sure you get in touch with us.


 
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