News

Winning Night at the South East Great British Care Awards

November 2019

On Saturday 9^th November we attended the 2019 South East Great British Care Awards which saw over 500 of the very best in social care attend a glittering awards ceremony at The Hilton Hotel, Brighton.

We are proud to in be involved in the awards as their purpose is to promote best practice within both home care and care homes sectors, and pay tribute to those individuals who have demonstrated outstanding excellence within their field of work.

The awards are supported by groups and charities from within the sector which include Care England, The Department of Health, The National Care Forum, The Social Care Institute for Excellence (SCIE) and the Alzheimer’s Society, as well as local authorities and other commercial organisations.

This year we had seven finalists at the awards.

For the first time ever in the South East we were really excited to have our first winner, Leisure and Lifestyle Coordinator Helen Couldridge from our Residential Home Alpine in Sevenoaks. A truly dedicated team member of the home the judges said of Helen “We loved the variety of activities Helen had organised! She clearly demonstrated how the residents have a voice in what goes on in their home and how the activities are designed to be special, memorable and empowering for each person.” Helen now goes on to the National Finals in Birmingham on the 20^th March.

We are also really proud of our other finalists from our homes across the South East who were recognised for their outstanding excellence in their field of work.

Our other finalists were:

Katy Jordon from our Residential Home The Hollies in Tonbridge Wells who was nominated in the Nutrition Award. Also nominated in this award was Steve Creswick from Alpine.

Alpine had another 5 finalists nominations for Care Team, Gail Sadra was nominated for the Putting People First Awards, Lisa Beal was nominated in the New Comer Award, Jade Hogg was nominated in the Palliative Care Award and Samantha Tolfrey in the Care Home Worker

East Midlands Great British Care Awards Success!

November 2019

On the 1 ^st of November we attended the East Midlands Great British Care Awards which saw over 450 of the very best in social care attend a glittering awards ceremony at The East Midlands Conference Centre. This was only our second time at the awards and this year we were so proud to have in total 5 nominees from 3 different homes in the East Midlands area.

We are really excited to announce that our Acting Manager Lydia Rose Button from our Residential Home in Linden Manor won the New Comer Award.  The Judges said about Lydia “Lydia is a newly promoted manager at only 21 years old. She has been a volunteer in care since she was 14 years old and has overcome reading and writing challenges she had been told she would never achieve. She is passionate, committed, warm hearted. An excellent example of youth talent.”

Our second winner of the night was Elizabeth Johnson from our nursing home Moorlands in Nottingham won the Good Nurse Award. The Judges said about Elizabeth “A dedicated, compassionate nurse who is committed to making an individual’s last days as comfortable as possible. She goes above and beyond to enable people to die with dignity, supporting families, residents and staff through this process.”

Lydia and Elizabeth now go no to the National finals in Birmingham on the 20 ^th March 2020.

We are also really proud of our other finalists;

Raice Cook, Manager from Moorlands who was nominated in the Registered Manager Category.

Also another finalist from Linden Manor was Amanda Morton nominated in the Care Home Carer category.  

Our final finalist was Westland’s Head of Care Michelle ‘Shelly’ Pirie.

We are proud to in be involved in the awards as their purpose is to promote best practice within both home care and care homes sectors, and pay tribute to those individuals who have demonstrated outstanding excellence within their field of work.

The awards are supported by groups and charities from within the sector which include Care England, The Department of Health, The National Care Forum, The Social Care Institute for Excellence (SCIE) and the Alzheimer’s Society, as well as local authorities and other commercial organisations.

Blair House GOOD CQC Rating 

September 2019

Our Residential Home in St-Leonards-on-Sea Blair House was recently inspected by CQC and we are pleased to report that the home has been rated as GOOD.

The inspection lasted two days and gave the inspectors an insight in to the family orientated and person centred home from home ethos of Blair House.

The staff were praised within the report for the kind and caring way in which they treated the residents with dignity with it saying “People told us they were treated with kindness. They said that they were respected, and their dignity was maintained. One person said staff were, "100% kind." Another told us, "They're nice, there's not a 'them and us' feeling. They're totally accessible." Staff spoke about people with affection. One staff member said, "They're like my extended family." Another staff member told us, "I treat everyone as though they are my family, I can't stop thinking about people when I'm not at work. Its hard work but I love it." There was a relaxed feeling at the home. There were sociable conversations happening throughout the day.”

Since the last inspection the home has developed their leisure and social programme, the variety and frequency were one of the positive elements of the report.

The report also praised the home’s manager and staff saying that “ The registered manager and staff had created a positive culture at Blair House. They were approachable and available to people.  People told us they were happy living at the home. One person said, "The whole pace of the building and the relationship between myself and the home. I thoroughly enjoy it."

The home had also seen a lot of refurbishment in the last year and they have also seen enhances in ensuring that the environment was more person centred and Dementia Friendly.

Great British Care Awards Announce Regional Nominees

September 2019

Regal Trading ltd are honoured to announce that we have been shortlisted in the regional finals of the Great British Care Awards. 

This year we are lucky to have 14 finalists from across Northamptonshire, Nottinghamshire and Kent.

Linden Manor first the first time ever have 2 Regional Finalists in this year’s Great British Care Awards. 

Their acting Manager Lydia-Rose Button is nominated in the newcomer award. Lydia definitely is a breath of fresh air within our home and is brimming with enthusiasm, initiatives and innovations.

Amanda Morton has been nominated in the Care Home Carer category. Amanda always gives 100% of her time and passion to her role and truly shows dedication to the residents who live at Linden Manor. She is also a great support to the rest of the team who work at Linden Manor.

Westlands for the second year in a row has a finalist in the East Midlands Great British Care Awards Regional Finals. 

This year their nominee is our Head of Care Michelle ‘Shelly’ Pirie. Shelly is truly a dedicated and passionate member of the team at Westlands. Her person centred and meaningful approach to her work is outstanding and we are really proud that her hard work is being recognised in this way.

Moorlands Nursing home is really excited that they have 2 Regional Finalists in this year’s Great British Care Awards. 

Moorlands Nursing home new manager Raice Cook has been nominated in the Care Home Registered Manager Award.  Raice is a dedicated manager whose energy and passion for providing person centred care for those living in the services she manages is obvious as soon as you meet her. She is full of enthusiasm and new initiatives to develop the services she manages and the teams she works with. Raice has achieved a lot in her career at Regal Care Trading which she began at 18 years old.

Another finalist Elizabeth Clarke is nominated for the good nurse award. Elizabeth is a caring and dedicated member of the team at Moorlands. Her skills as a nurse and her kind, caring and compassionate approach towards the residents is recognised in this nomination.  

Alpine Residential Home has a staggering 8 nominations at the South East Regional Great British Care Awards.

As a team, they are always striving to provide person centred and meaningful care for their residents and are overwhelmed that we have received recognition for this in the 8 nominations. 

The Hollies Care Home in Tonbridge Wells has shortlisted Katherine Jordan in the Nutrition Award. Katy was recently awarded the same award at the Kent Awards.

We want to wish all of our finalist's lots of luck in their judging days and also at the grand gala awards nights where we will be celebrating excellence in the social care sector.

Kent Care Awards 2019

September 2019

A BIG congratulations to all of our Kent homes who we celebrated at the 4 ^th Kent Care Awards on Friday 20 ^th September.

Our teams from across the region attended the glittering gala evening in Maidstone. The evening was a real occasion to celebrate not only our homes and teams in Kent but excellence in the social care industry.

We were really honoured to have a total of 4 finalists from our homes across Kent.

On the night our Head Cook from our Residential Home The Hollies Katherine ‘Katy’ Jordan was announced as the overall winner of the Nutrition Award.

Katy has been at Hollies for 14 years and does more than just ensuring that the residents at The Hollies enjoy freshly prepared Nutritional and tasty menus. She ensures that they are varied, resident led and inclusive of different cultures and religions.  The residents love her and her food!

When the home has themed events Katy always ensures that the catering department joins in. Creating themed menus for Chinese New Year, Valentine’s Day, Burns Nights and so much more.

Every Birthday is always celebrated with a beautiful homemade cake.

Katy is dedicated to her role within the home and making a difference to the residents who live within the service. Katy now goes on to the South East Regional Finals of the Great British Care Awards.

Our other finalists at the Kent Care Awards were;

Kelly Paddock also from Hollies who was a finalist in the New Comer Award. Kelly always shows an eagerness to learn and develop her skills and knowledge in social care. She has shown that in a short time she is dedicated and passionate about the care she provides to the residents who live at The Hollies and possess a caring and selfless heart!

Helen Couldridge the Leisure and Lifestyle Coordinator from Alpine Residential Community in Sevenoaks who was nominated in the Putting People First Personalisation Award. Helen has been a driving force in the implementation of person centred and meaningful social and leisure services at Alpines. Year in, year out she is always finding creative and innovative ways to continue to improve the Leisure Services.

Steve Creswick from Alpine was nominated in the Nutrition Award. Steve is an amazing chef having been in the food industry over 30 years. He ensures he knows our residents and their food likes and dislikes. Steve makes sure our residents get their favourite food and snacks, as well as ensuring the meals are healthy and well balanced. Steve always comes out of the kitchen after lunch to speak to residents and find out if they enjoyed the food. 

Operations Manager Talks to Care Talk Magazine

April 2019

Regal Care Trading Clinical Operations & Regional Manager Jacqui Gregg gave an insight in to Nursing care in our Nursing Homes and also her career as a nurse through to Operations Manager.

Jacqui has worked for both Nicholas James and our sister company Regal Care Trading for 13 years. From managing homes, to being a regional and now operations manager Jacqui has a wealth of knowledge in Nursing Care and Dementia Care within a Care Home setting.
Jacqui has a passion and dedication in her role as Operations Manger for always looking for new and innovative ways in which we can enhance our services.

From Hospital to Homes – Why Nursing in Care is so Rewarding

Care Home Top 20 Carehome.co.uk Winner 2019

March 2019

Regal Care Trading are really excited and proud to have won the Top 20 Care Home Group Award from Carehome.co.uk for a third year in row. Receiving this award from the UK’s leading review website makes it even more special.

At Regal we pride ourselves on the standard of the services we provide in our 17 Nursing, Residential & Learning Disability homes throughout England.

An established and family orientated provider our Company Ethos is reflected in all areas of the services we offer where our residents smiles are our rewards!

We aim to provide a Meaningful Person Centred and Resident Led, Happy and Secure Environment where promoting Independence, Dignity and Individuality is our priority.

Finalists at the Health Investor Awards 2019

March 2019

We are really excited to announce that we have been shortlisted as finalist for this year’s Health Investor Awards 2019.

Regal Care Trading/Nicholas James Care Homes  have been shortlisted in the Social Care sector in the Residential Care Provider of the Year Category. This is the first time we have been announced as a finalist at the Health Investor Awards and we are really honoured to be recognised in this category with our other fellow nominees.

We are looking forward to celebrating at the awards dinner on the 12th June.

North Regional Manager Gets Great British Care Awards Recognition

December 2018

On the 28th of November the Social Care Industry in the North West got together to celebrate the industry at the Regional Great British Care Awards. We were lucky enough to have a finalist for the first time at the event, our Northern Regional Manager Tracy D’arvigny who was nominated in the Front Line Leader category. Tracy has been with Regal Care Trading for over 10 years and is a dedicated member of the team who has been crucial in taking Regal to a higher platform leading with the home managers to improve CQC Inspections results and services in the north of the group. This nomination and finalist award is recognition of her dedication and career in Social Care.

Essex Care Sector Awards 2018

November 2018

Our team from Blenheim House attended ‘The Prospers: Essex Care Sector Awards 2018’ on Tuesday 4th December.

They gale luncheon and awards ceremony was in celebration and recognition of the Care sector in Essex.

We were honoured to be invited to attend the prestigious event but were incredibly proud that our Registered Manager Gay Smith won the Outstanding Leadership Award.

The Award was in recognition of an individual who has provided great leadership and support. An individual who communicates well, acknowledges and encourages staff to make a positive contribution to the service and is an inspiration to their team.

It recognises her continuous drive to develop and enhance the services at Blenheim House. Gay has worked closely with other professional and local hospitals. She was also recognised for leading the home’s involvement with Prosper-an Essex County Council Initiative Programme supporting Care Homes in Essex to excel at their deliverance of care.

The award is also an acknowledgement of her leadership skills as the manager of Blenheim House. Empowering the staff to develop and put in to practice innovative ideas within the service. Encouraging and supporting her team’s continuous professional development.

Well Done Gay and Team Blenheim House!

East Midlands Great British Care Awards 2018

November 2018

Our Residential and Nursing Communities from the East Midlands all descended on the centre of Nottingham on Thursday 8th November to celebrate the Social Care Industry and those who are dedicated to and work within in it.

The event was hosted by Steve Walls and we were entertained by X Factor legend Chico!

With 6 Residential and Nursing Communities in the East Midlands area it definitely was a time to celebrate the achievements of our homes over the last few years. Our Registered Managers and Senior Managers were also there to support our FIRST ever East Midlands Great British Care Awards finalist Adrian Magurianu who was nominated in the Front Line Leader Award. Adrian is an incredible asset to our Residential Community Westland's and he is loved and appreciated by the Residents, his colleagues and his Manager. The home’s Registered Manager Nicola Bale said of Adrian "the residents love him and his compassion and empathy for those he cares for really shines through to everyone who knows him." Well Done Adrian!!!

South East Great British Care Awards 2018 Winners Announced

November 2018

A great night was had by our Regal Care team on Saturday 3rd of November at the South East Great British Care Awards 2018.

We had 3 finalists at this year’s event. Blenheim House Residential Community in Essex who were nominated in recognition of their commitment to developing relationships with various multi –disciplinary services and teams within their local area.

Our other finalists were Kent Care Award winners Ashcroft House Residential Community in Margate who were finalists in the Care Home Team Award. Ashcroft House Over the years have sought to push boundaries and become innovative in their passion for those living with the dementia. Their work & commitment over the last years has really been a Team effort which has been cascaded from their Regional Manager, who has implemented ideas such as new dementia training and Registered Manager who has recently over seen a new renovation of the home.

We are pleased to announce that our Marketing and Services Development Manager Abigail Draper won the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further. Abigail now goes on to National finals in March 2019.

We are super proud of the whole Regal team who represented the group on Saturday in a great celebration of the Social Care industry and those who work within it.

2018 East Midlands Great British Care Awards Announced.

October 2018

We are really excited that for the first time we have a finalist in the East Midlands Great British Care Awards.

Adrian from our Residential Community Westlands in Northamptonshire has been shortlisted in the Front Line Leader Award. Adrian has been a Team Leader for 2 ½ years. Nicola Bale the Registered manager of the Community said “since joining us within his role Adrian has shown his capability and competency to carry out the role, always seeing every task through to the end. He really leads the team well!”

The residents love him and his compassion and empathy for those he cares for really shines through to everyone who knows him.

Regal Care Trading have 6 Residential and Nursing Communities in the East Midlands. At the Gala evening on the 8th of November Adrian will be supported by members of the team, Nicola and also managers from our other homes in the East Midlands, the Regional Manager and the Nominated Individual for the group.

As a team we are really looking forward to celebrating and giving recognition to the dedication and hard work by the Social Care Industry in the East Midlands.

Well done to our FIRST ever East Midlands Great British Care Awards finalist Adrian Magurianu who was nominated in the Front Line Leader Award. Adrian is an incredible asset to our Residential Community Westland's Home who is loved and appreciated by the Residents, his colleagues and his Manager Nicola Bale who said of Adrian "the residents love him and his compassion and empathy for those he cares for really shines through to everyone who knows him."

Adrian has been a Team Leader for 2 ½ years. Nicola Bale the Registered manager of the Community said “since joining us within his role Adrian has shown his capability and competency to carry out the role, always seeing every task through to the end. He really leads the team well!”

South East Great British Care Awards 2018 Announced

October 2018

Exciting News Regal Care Trading has been nominated for 3 awards at this year’s South East Great British Care Awards.

Ashcroft House Residential Community in Margate is a finalist in the Care Home Team Award. Already winners of the Kent Care Award 2018 Ashcroft House Over the years have sought to push boundaries and become innovative in their passion for those living with the dementia. Their work & commitment over the last years has really been a Team effort which has been cascaded from their Regional Manager, who has implemented ideas such as new dementia training and Registered Manager who has recently over seen a new renovation of the home.

Another of our Finalists is Blenheim House Residential Community in Essex who have been nominated in the Care Innovator Award. Blenheim House’s Nomination is recognition of their commitment to developing relationships with various multi –disciplinary services and teams within their local area. They are also striving to ensure the development and growth of the service they provide to their residents.

Our final nominations is for our Marketing and Services Development Manager Abigail Draper has been nominated in the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies

Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further.

With 8 Residential Communities in the South East Region we are extremely proud and honoured to have been recognised at these awards. We pride ourselves on our dedication and ethos of person centred and meaningful care.

Our reward is the smiles of our Service Users and teams.

As a team we are really looking forward to celebrating and giving recognition to the dedication and hard work by the Social Care Industry in the South East.

We will also have all of our fingers and toes crossed that we will be winners!

Kent Care Awards September 2018

September 2018

We certainly always look forward to the Kent Care Awards and were delighted this year to have all of our communities in Kent with finalists in 9 categories.

The gala evening was held on the 14th September at the Marriott Hotel in Maidstone.

Ashcroft Residential Community in Margate were announced as the winner of the Kent Care Award 2018 Care Home Team. They were nominated for pushing boundaries and being innovative in their passion for those living with the dementia. Their work & commitment over the last years has really been a Team effort which has been cascaded from their Regional Manager, Registered Manager, Care Teams and every department. They now go on to the

South East Regional Finals of the Great British Care Awards in Brighton.

We were also really honoured to have a number of finalists at this year’s awards.

Our Residential Community The Hollies had four finalists in total. Their Registered Manager Gladys Apiado was nominated in the Registered Manager category. Gladys has been the manager of The Hollies Residential Community since 2015 and has helped transform the service with her leadership skills.

Also finalists were Precious Salvador, who was a finalist in the Dementia Carer Category, Yassa Aluthge, who was nominated in the Ancillary Workers Category and Katherine Jordan, who was a finalist in the Nutrition Award. The four finalists awards were well deserved and show what a amazing team there is a the home.

Our Residential Community Loose Court in Maidstone had 2 finalists. Olayinka Korede who was nominated in the Care Home Worker category and Bevarly Barton the homes Leisure and Lifestyle Coordinator who was nominated in the Care Innovator Award. Both ladies are dedicated and respected members of their communities and were nominated and supported on at the Gala event by their manager Karen Burrows.

Another of our finalists was Helen Couldridge the Leisure and Lifestyle Coordinator from Alpine Residential Community in Sevenoaks who was nominated in the Putting People First Personalisation Award. Helen has been a driving force in the implementation of person centred and meaningful social and leisure services at Alpines. She was nominated and supported at the Gala evening by her manager Kim Jones.

Regal’s senior team has also been recognised with Operations and Regional Manager Jacqui Gregg nominated in the Trainer Category and Marketing and Services Development Manager Abigail Draper nominated in the Care Innovator and Putting People First Awards.

As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, Regal Care Trading were very proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

Woodland’s Nursing Home Recognised for It’s End of Life Care

July 2018

Our 'End of Life' services are an important part of the care we offer within our Communities. Recently our Nursing Community Woodlands received the following End of Life Award from St Christopher's for completing the 'steps to Success' programe. Congratulations team #woodlandsnursinghome on your dedication to developing your services.

Cheney House Manager Challenges Dental Services in Care Homes!

May 2018

Regal Care Trading’s Residential Community Cheney House Registered Manager Paula Munday recently tackled the issue of the lack of Dentistry Services that are willing to make home visits.

Paula spoke to carehome.co.uk to tell them about the short fall in services and that despite having contacted numerous Dental practices most refused claiming that they are not trained in Dementia. When she did find dentists willing to come to the home then she was faced with an extortionate charge.

Frustrated by the lack of professional interest in the residents dental care Paula wrote to her local MP Andrea Leadson, the MP for Northamptonshire South to express her frustration and concern and whether she could help support her in her quest to improve the services for those living in Residential or Nursing Care.

Paula has been the manager of Cheney House for 3 years but has been with the group for the past 13 years. A manager with a proven sense of dedication to provide person centred and holistic services,

Paula has felt impassioned to shine a light in this short falling and ‘lack of support’ from the Dental Profession.

Paula told Carehome.co.uk that if GP’s, District Nurses, Optician’s and other members of the multidisciplinary teams visit care homes, then why to Dentist not? She also highlighted in the article that residents living in a care setting would be asked to pay for a dental service and yet those living with Dementia in the local community would be funded by the NHS.

"If inspectors ask us how we can detect potential issues such as mouth cancer, it’s a matter of having a dentist who can visit.”

Ms Leadson responded to Paula’s letter confirming that she had written to Jeremy Hunt to ask him to answer the Cheney House managers concerns at the short falling in the NHS service.

Paula is awaiting a response from her concerns and will continue to seek answers as she is dedicated and determined to ensure that the residents who live at Cheney House receive the best care and services available.

Blair House GOOD CQC Rating 

September 2019

Our Residential Home in St-Leonards-on-Sea Blair House was recently inspected by CQC and we are pleased to report that the home has been rated as GOOD.

The inspection lasted two days and gave the inspectors an insight in to the family orientated and person centred home from home ethos of Blair House.

The staff were praised within the report for the kind and caring way in which they treated the residents with dignity with it saying “People told us they were treated with kindness. They said that they were respected, and their dignity was maintained. One person said staff were, "100% kind." Another told us, "They're nice, there's not a 'them and us' feeling. They're totally accessible." Staff spoke about people with affection. One staff member said, "They're like my extended family." Another staff member told us, "I treat everyone as though they are my family, I can't stop thinking about people when I'm not at work. Its hard work but I love it." There was a relaxed feeling at the home. There were sociable conversations happening throughout the day.”

Since the last inspection the home has developed their leisure and social programme, the variety and frequency were one of the positive elements of the report.

The report also praised the home’s manager and staff saying that “ The registered manager and staff had created a positive culture at Blair House. They were approachable and available to people.  People told us they were happy living at the home. One person said, "The whole pace of the building and the relationship between myself and the home. I thoroughly enjoy it."

The home had also seen a lot of refurbishment in the last year and they have also seen enhances in ensuring that the environment was more person centred and Dementia Friendly.

Great British Care Awards Announce Regional Nominees

September 2019

Regal Trading ltd are honoured to announce that we have been shortlisted in the regional finals of the Great British Care Awards. 

This year we are lucky to have 14 finalists from across Northamptonshire, Nottinghamshire and Kent.

Linden Manor first the first time ever have 2 Regional Finalists in this year’s Great British Care Awards. 

Their acting Manager Lydia-Rose Button is nominated in the newcomer award. Lydia definitely is a breath of fresh air within our home and is brimming with enthusiasm, initiatives and innovations.

Amanda Morton has been nominated in the Care Home Carer category. Amanda always gives 100% of her time and passion to her role and truly shows dedication to the residents who live at Linden Manor. She is also a great support to the rest of the team who work at Linden Manor.

Westlands for the second year in a row has a finalist in the East Midlands Great British Care Awards Regional Finals. 

This year their nominee is our Head of Care Michelle ‘Shelly’ Pirie. Shelly is truly a dedicated and passionate member of the team at Westlands. Her person centred and meaningful approach to her work is outstanding and we are really proud that her hard work is being recognised in this way.

Moorlands Nursing home is really excited that they have 2 Regional Finalists in this year’s Great British Care Awards. 

Moorlands Nursing home new manager Raice Cook has been nominated in the Care Home Registered Manager Award.  Raice is a dedicated manager whose energy and passion for providing person centred care for those living in the services she manages is obvious as soon as you meet her. She is full of enthusiasm and new initiatives to develop the services she manages and the teams she works with. Raice has achieved a lot in her career at Regal Care Trading which she began at 18 years old.

Another finalist Elizabeth Clarke is nominated for the good nurse award. Elizabeth is a caring and dedicated member of the team at Moorlands. Her skills as a nurse and her kind, caring and compassionate approach towards the residents is recognised in this nomination.  

Alpine Residential Home has a staggering 8 nominations at the South East Regional Great British Care Awards.

As a team, they are always striving to provide person centred and meaningful care for their residents and are overwhelmed that we have received recognition for this in the 8 nominations. 

The Hollies Care Home in Tonbridge Wells has shortlisted Katherine Jordan in the Nutrition Award. Katy was recently awarded the same award at the Kent Awards.

We want to wish all of our finalist's lots of luck in their judging days and also at the grand gala awards nights where we will be celebrating excellence in the social care sector.

Kent Care Awards 2019

September 2019

A BIG congratulations to all of our Kent homes who we celebrated at the 4 ^th Kent Care Awards on Friday 20 ^th September.

Our teams from across the region attended the glittering gala evening in Maidstone. The evening was a real occasion to celebrate not only our homes and teams in Kent but excellence in the social care industry.

We were really honoured to have a total of 4 finalists from our homes across Kent.

On the night our Head Cook from our Residential Home The Hollies Katherine ‘Katy’ Jordan was announced as the overall winner of the Nutrition Award.

Katy has been at Hollies for 14 years and does more than just ensuring that the residents at The Hollies enjoy freshly prepared Nutritional and tasty menus. She ensures that they are varied, resident led and inclusive of different cultures and religions.  The residents love her and her food!

When the home has themed events Katy always ensures that the catering department joins in. Creating themed menus for Chinese New Year, Valentine’s Day, Burns Nights and so much more.

Every Birthday is always celebrated with a beautiful homemade cake.

Katy is dedicated to her role within the home and making a difference to the residents who live within the service. Katy now goes on to the South East Regional Finals of the Great British Care Awards.

Our other finalists at the Kent Care Awards were;

Kelly Paddock also from Hollies who was a finalist in the New Comer Award. Kelly always shows an eagerness to learn and develop her skills and knowledge in social care. She has shown that in a short time she is dedicated and passionate about the care she provides to the residents who live at The Hollies and possess a caring and selfless heart!

Helen Couldridge the Leisure and Lifestyle Coordinator from Alpine Residential Community in Sevenoaks who was nominated in the Putting People First Personalisation Award. Helen has been a driving force in the implementation of person centred and meaningful social and leisure services at Alpines. Year in, year out she is always finding creative and innovative ways to continue to improve the Leisure Services.

Steve Creswick from Alpine was nominated in the Nutrition Award. Steve is an amazing chef having been in the food industry over 30 years. He ensures he knows our residents and their food likes and dislikes. Steve makes sure our residents get their favourite food and snacks, as well as ensuring the meals are healthy and well balanced. Steve always comes out of the kitchen after lunch to speak to residents and find out if they enjoyed the food. 

Operations Manager Talks to Care Talk Magazine

April 2019

Regal Care Trading Clinical Operations & Regional Manager Jacqui Gregg gave an insight in to Nursing care in our Nursing Homes and also her career as a nurse through to Operations Manager.

Jacqui has worked for both Nicholas James and our sister company Regal Care Trading for 13 years. From managing homes, to being a regional and now operations manager Jacqui has a wealth of knowledge in Nursing Care and Dementia Care within a Care Home setting.
Jacqui has a passion and dedication in her role as Operations Manger for always looking for new and innovative ways in which we can enhance our services.

From Hospital to Homes – Why Nursing in Care is so Rewarding

Care Home Top 20 Carehome.co.uk Winner 2019

March 2019

Regal Care Trading are really excited and proud to have won the Top 20 Care Home Group Award from Carehome.co.uk for a third year in row. Receiving this award from the UK’s leading review website makes it even more special.

At Regal we pride ourselves on the standard of the services we provide in our 17 Nursing, Residential & Learning Disability homes throughout England.

An established and family orientated provider our Company Ethos is reflected in all areas of the services we offer where our residents smiles are our rewards!

We aim to provide a Meaningful Person Centred and Resident Led, Happy and Secure Environment where promoting Independence, Dignity and Individuality is our priority.

Finalists at the Health Investor Awards 2019

March 2019

We are really excited to announce that we have been shortlisted as finalist for this year’s Health Investor Awards 2019.

Regal Care Trading/Nicholas James Care Homes  have been shortlisted in the Social Care sector in the Residential Care Provider of the Year Category. This is the first time we have been announced as a finalist at the Health Investor Awards and we are really honoured to be recognised in this category with our other fellow nominees.

We are looking forward to celebrating at the awards dinner on the 12th June.

North Regional Manager Gets Great British Care Awards Recognition

December 2018

On the 28th of November the Social Care Industry in the North West got together to celebrate the industry at the Regional Great British Care Awards. We were lucky enough to have a finalist for the first time at the event, our Northern Regional Manager Tracy D’arvigny who was nominated in the Front Line Leader category. Tracy has been with Regal Care Trading for over 10 years and is a dedicated member of the team who has been crucial in taking Regal to a higher platform leading with the home managers to improve CQC Inspections results and services in the north of the group. This nomination and finalist award is recognition of her dedication and career in Social Care.

Essex Care Sector Awards 2018

November 2018

Our team from Blenheim House attended ‘The Prospers: Essex Care Sector Awards 2018’ on Tuesday 4th December.

They gale luncheon and awards ceremony was in celebration and recognition of the Care sector in Essex.

We were honoured to be invited to attend the prestigious event but were incredibly proud that our Registered Manager Gay Smith won the Outstanding Leadership Award.

The Award was in recognition of an individual who has provided great leadership and support. An individual who communicates well, acknowledges and encourages staff to make a positive contribution to the service and is an inspiration to their team.

It recognises her continuous drive to develop and enhance the services at Blenheim House. Gay has worked closely with other professional and local hospitals. She was also recognised for leading the home’s involvement with Prosper-an Essex County Council Initiative Programme supporting Care Homes in Essex to excel at their deliverance of care.

The award is also an acknowledgement of her leadership skills as the manager of Blenheim House. Empowering the staff to develop and put in to practice innovative ideas within the service. Encouraging and supporting her team’s continuous professional development.

Well Done Gay and Team Blenheim House!

East Midlands Great British Care Awards 2018

November 2018

Our Residential and Nursing Communities from the East Midlands all descended on the centre of Nottingham on Thursday 8th November to celebrate the Social Care Industry and those who are dedicated to and work within in it.

The event was hosted by Steve Walls and we were entertained by X Factor legend Chico!

With 6 Residential and Nursing Communities in the East Midlands area it definitely was a time to celebrate the achievements of our homes over the last few years. Our Registered Managers and Senior Managers were also there to support our FIRST ever East Midlands Great British Care Awards finalist Adrian Magurianu who was nominated in the Front Line Leader Award. Adrian is an incredible asset to our Residential Community Westland's and he is loved and appreciated by the Residents, his colleagues and his Manager. The home’s Registered Manager Nicola Bale said of Adrian "the residents love him and his compassion and empathy for those he cares for really shines through to everyone who knows him." Well Done Adrian!!!

South East Great British Care Awards 2018 Winners Announced

November 2018

A great night was had by our Regal Care team on Saturday 3rd of November at the South East Great British Care Awards 2018.

We had 3 finalists at this year’s event. Blenheim House Residential Community in Essex who were nominated in recognition of their commitment to developing relationships with various multi –disciplinary services and teams within their local area.

Our other finalists were Kent Care Award winners Ashcroft House Residential Community in Margate who were finalists in the Care Home Team Award. Ashcroft House Over the years have sought to push boundaries and become innovative in their passion for those living with the dementia. Their work & commitment over the last years has really been a Team effort which has been cascaded from their Regional Manager, who has implemented ideas such as new dementia training and Registered Manager who has recently over seen a new renovation of the home.

We are pleased to announce that our Marketing and Services Development Manager Abigail Draper won the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further. Abigail now goes on to National finals in March 2019.

We are super proud of the whole Regal team who represented the group on Saturday in a great celebration of the Social Care industry and those who work within it.

2018 East Midlands Great British Care Awards Announced.

October 2018

We are really excited that for the first time we have a finalist in the East Midlands Great British Care Awards.

Adrian from our Residential Community Westlands in Northamptonshire has been shortlisted in the Front Line Leader Award. Adrian has been a Team Leader for 2 ½ years. Nicola Bale the Registered manager of the Community said “since joining us within his role Adrian has shown his capability and competency to carry out the role, always seeing every task through to the end. He really leads the team well!”

The residents love him and his compassion and empathy for those he cares for really shines through to everyone who knows him.

Regal Care Trading have 6 Residential and Nursing Communities in the East Midlands. At the Gala evening on the 8th of November Adrian will be supported by members of the team, Nicola and also managers from our other homes in the East Midlands, the Regional Manager and the Nominated Individual for the group.

As a team we are really looking forward to celebrating and giving recognition to the dedication and hard work by the Social Care Industry in the East Midlands.

Well done to our FIRST ever East Midlands Great British Care Awards finalist Adrian Magurianu who was nominated in the Front Line Leader Award. Adrian is an incredible asset to our Residential Community Westland's Home who is loved and appreciated by the Residents, his colleagues and his Manager Nicola Bale who said of Adrian "the residents love him and his compassion and empathy for those he cares for really shines through to everyone who knows him."

Adrian has been a Team Leader for 2 ½ years. Nicola Bale the Registered manager of the Community said “since joining us within his role Adrian has shown his capability and competency to carry out the role, always seeing every task through to the end. He really leads the team well!”

South East Great British Care Awards 2018 Announced

October 2018

Exciting News Regal Care Trading has been nominated for 3 awards at this year’s South East Great British Care Awards.

Ashcroft House Residential Community in Margate is a finalist in the Care Home Team Award. Already winners of the Kent Care Award 2018 Ashcroft House Over the years have sought to push boundaries and become innovative in their passion for those living with the dementia. Their work & commitment over the last years has really been a Team effort which has been cascaded from their Regional Manager, who has implemented ideas such as new dementia training and Registered Manager who has recently over seen a new renovation of the home.

Another of our Finalists is Blenheim House Residential Community in Essex who have been nominated in the Care Innovator Award. Blenheim House’s Nomination is recognition of their commitment to developing relationships with various multi –disciplinary services and teams within their local area. They are also striving to ensure the development and growth of the service they provide to their residents.

Our final nominations is for our Marketing and Services Development Manager Abigail Draper has been nominated in the Care Innovator Award. Having been in the role since 2015 Abigail has striven to enhance the companies

Leisure and Social Programmes and the Services. Working closing with the Operations Manager Jacqui Gregg they have led a focus on person centred and a meaningful approach in the services as well as thinking outside of the box to develop the services that we offer even further.

With 8 Residential Communities in the South East Region we are extremely proud and honoured to have been recognised at these awards. We pride ourselves on our dedication and ethos of person centred and meaningful care.

Our reward is the smiles of our Service Users and teams.

As a team we are really looking forward to celebrating and giving recognition to the dedication and hard work by the Social Care Industry in the South East.

We will also have all of our fingers and toes crossed that we will be winners!

Kent Care Awards September 2018

September 2018

We certainly always look forward to the Kent Care Awards and were delighted this year to have all of our communities in Kent with finalists in 9 categories.

The gala evening was held on the 14th September at the Marriott Hotel in Maidstone.

Ashcroft Residential Community in Margate were announced as the winner of the Kent Care Award 2018 Care Home Team. They were nominated for pushing boundaries and being innovative in their passion for those living with the dementia. Their work & commitment over the last years has really been a Team effort which has been cascaded from their Regional Manager, Registered Manager, Care Teams and every department. They now go on to the

South East Regional Finals of the Great British Care Awards in Brighton.

We were also really honoured to have a number of finalists at this year’s awards.

Our Residential Community The Hollies had four finalists in total. Their Registered Manager Gladys Apiado was nominated in the Registered Manager category. Gladys has been the manager of The Hollies Residential Community since 2015 and has helped transform the service with her leadership skills.

Also finalists were Precious Salvador, who was a finalist in the Dementia Carer Category, Yassa Aluthge, who was nominated in the Ancillary Workers Category and Katherine Jordan, who was a finalist in the Nutrition Award. The four finalists awards were well deserved and show what a amazing team there is a the home.

Our Residential Community Loose Court in Maidstone had 2 finalists. Olayinka Korede who was nominated in the Care Home Worker category and Bevarly Barton the homes Leisure and Lifestyle Coordinator who was nominated in the Care Innovator Award. Both ladies are dedicated and respected members of their communities and were nominated and supported on at the Gala event by their manager Karen Burrows.

Another of our finalists was Helen Couldridge the Leisure and Lifestyle Coordinator from Alpine Residential Community in Sevenoaks who was nominated in the Putting People First Personalisation Award. Helen has been a driving force in the implementation of person centred and meaningful social and leisure services at Alpines. She was nominated and supported at the Gala evening by her manager Kim Jones.

Regal’s senior team has also been recognised with Operations and Regional Manager Jacqui Gregg nominated in the Trainer Category and Marketing and Services Development Manager Abigail Draper nominated in the Care Innovator and Putting People First Awards.

As members of the Kent Integrated Care Alliance and with a number of Nursing and Residential Communities in Kent, Regal Care Trading were very proud to both support the Kent Care Awards 2018 and shine a beacon on the Social Care Industry in Kent.

Woodland’s Nursing Home Recognised for It’s End of Life Care

July 2018

Our 'End of Life' services are an important part of the care we offer within our Communities. Recently our Nursing Community Woodlands received the following End of Life Award from St Christopher's for completing the 'steps to Success' programe. Congratulations team #woodlandsnursinghome on your dedication to developing your services.

Cheney House Manager Challenges Dental Services in Care Homes!

May 2018

Regal Care Trading’s Residential Community Cheney House Registered Manager Paula Munday recently tackled the issue of the lack of Dentistry Services that are willing to make home visits.

Paula spoke to carehome.co.uk to tell them about the short fall in services and that despite having contacted numerous Dental practices most refused claiming that they are not trained in Dementia. When she did find dentists willing to come to the home then she was faced with an extortionate charge.

Frustrated by the lack of professional interest in the residents dental care Paula wrote to her local MP Andrea Leadson, the MP for Northamptonshire South to express her frustration and concern and whether she could help support her in her quest to improve the services for those living in Residential or Nursing Care.

Paula has been the manager of Cheney House for 3 years but has been with the group for the past 13 years. A manager with a proven sense of dedication to provide person centred and holistic services,

Paula has felt impassioned to shine a light in this short falling and ‘lack of support’ from the Dental Profession.

Paula told Carehome.co.uk that if GP’s, District Nurses, Optician’s and other members of the multidisciplinary teams visit care homes, then why to Dentist not? She also highlighted in the article that residents living in a care setting would be asked to pay for a dental service and yet those living with Dementia in the local community would be funded by the NHS.

"If inspectors ask us how we can detect potential issues such as mouth cancer, it’s a matter of having a dentist who can visit.”

Ms Leadson responded to Paula’s letter confirming that she had written to Jeremy Hunt to ask him to answer the Cheney House managers concerns at the short falling in the NHS service.

Paula is awaiting a response from her concerns and will continue to seek answers as she is dedicated and determined to ensure that the residents who live at Cheney House receive the best care and services available.