Testimonials

St Catherine’s is Mum’s second nursing home, and up to press, it’s the best. Mum is well looked after, with loving care. This nursing home is so good I don’t have any guilt now when I leave Mum to come home. Her surroundings are always clean, and the food is acceptable. The staff are brilliant, and one member, what a star she is – every care home should have one of her!

Daughter of Resident

St Catherine’s Nursing Home

I can’t fault the staff for their caring nature and the genuine way that they care for the residents. All the staff care for the residents in a caring and professional way. I know that my mother is being well cared for, and this gives me peace of mind.

I arrived at Ashcroft House following a major operation in hospital for cancer, through social services. My first impressions were of a clean and comfortable surrounding. All the staff were welcoming and attentive. Everything felt – and still is – a high-quality and effective service, two years on nearly! With plenty of activities available to fill the days. And while promoting a “back to health” service setting.

I have been well supported through my illnesses/condition whilst I have been here during the last 3 1/2 years. My medication is provided promptly each day, along with other needs I have on a daily basis. Overall I am very satisfied with all services provided for me.

Mum has received superb care at Hawthorn Lodge. The staff go above and beyond in their daily care and support and in accompanying her to hospital and doctor’s appointments. The atmosphere is friendly and upbeat like a home from home and visitors are made most welcome. There are celebrations like fireworks night and birthdays and various activities and treats for residents. Mum is happy and stimulated and really loves the food provided. The dedicated and caring staff treat all the residents as individuals and mum is thriving socially.

Daughter of Resident

Hawthorn Lodge

My mum receives excellent care and support. The food is brilliant and the staff can not do enough for her. I would recommend the home. The cleaning is spotless, managers great and the carers are fantastic.

Daughter of Resident

Hawthorn Lodge
My mother has been a resident since October 2022. We considered and rejected many homes before selecting Linden Manor. This is a small and well-managed home and my mother has improved significantly with the outstanding care that she receives. The home is very clean, and carers/staff are friendly and welcoming, all aware of my mother and her current well-being. Daily activities are varied and frequent entertainment is organised. Family meetings are regular with individual residents’ care plans reviewed. Risk assessments are documented. I am delighted with the care provided by this home and my mother feels safe and well looked after.

Son of Resident

Linden Manor

Cannot praise the manager and staff enough for the care given to my father both physically and emotionally. Also the understanding and support given to family members both during his care and his passing. It’s an old house and may not have all the amenities but it is a Home.

Daughter of Resident

Linden Manor
Both my parents are having respite care for one month whilst their bungalow gets much needed work on it. The carers are always polite, patient and helpful. My parents say the food is always lovely and tasty. I visit every day without an appointment and the place is always clean. It was the best home we viewed. Mum has a tv in her room and dad has a sensor mat for when he gets up.

Daughter of Resident

The Park Beck
First experience of staying in a care home went well from being greeted at the door by a staff member, who was amazing in assisting with the settling in and making my husband feel comfortable. The manager and all staff were excellent. Please tell them we hope to see them again in the future. Many thanks to you all.

Wife of Resident

The Park Beck
Always feel welcome as visitors. My step mum visits 3/4 times a weeks and cannot speak highly enough of the support staff give to Dad, especially with eating. We are impressed with all activities on offer. All staff are so helpful and polite. I’m sad my dad is in a home, but I feel at ease knowing he’s receiving expert care. Thank you!

Son of Resident

Blenheim House
The feeling when you are welcomed into Blenheim by the staff is it feels like a family and you are welcomed as part of it. The staff are very patient loving and kind and this translates in the peace and tranquillity I see in my mum. I can feel my mum is well cared for when I see her with staff, and enter her room as it is always clean and tidy and my mum is always looking her best. Staff are always responsive to any concerns I might have and I feel we are working together in the care of my mum. It is a great comfort to me to know that my mum is looked after by such a great team.

Daughter of Resident

Blenheim House
Our mother has been living at Brenalwood Care Home for a year. We are very happy indeed with her care. The staff are friendly and extremely caring. Our mother loves all the activities and is always well presented and comfortable and our family loves the welcoming atmosphere – we can pop in anytime: and it’s fantastic to see our mum smiling and happy – especially at the music events! We are very glad we found Brenalwood!

Daughter of Resident

Brenalwood
I am extremely happy with the experience I receive when I visit my dad at this care home. I can see big improvements have happened, especially since the manager has come on board. The welcome I receive when I arrive is very touching and I always feel at home and I always feel I can approach the manager and the amazing carers at all times. Thank you keep up the great work!

Daughter of Resident

Brenalwood
The staff at the Hollies were fabulous when caring for my mother, who had dementia and other conditions. They were always on the ball, particularly when it came to dealing with multiple outside agencies. A staff member even took Mum to the hospital for an appointment and waited with her for 13 hours. Your relatives will be in very good hands.

Son of Resident

The Hollies
My dad has been a resident at The Hollies since January 2020 and has a diagnosis of Lewy body dementia. He has always received dignified, kind and professional care there. He is always commenting on how helpful each staff member is to him. As a family, we’ve always felt welcomed and supported too by the staff which has made a huge difference to us all. It is a friendly atmosphere and we are always welcomed kindly when we visit. We are kept up to date with any issues that need to be addressed around Dad’s ongoing care. It really has become like a second family to Dad who has given him a very important quality of life at this stage in his dementia. We are very grateful for the care he receives there and can’t praise them highly enough, for all they have done and do do.

Daughter of Resident

The Hollies

All the staff at Westlands Wellingborough Care Home treat my wife very well indeed, she can be a bit of a handful at times. All the staff are very well trained & pleasant. My wife has been at Westlands with dementia 2 1/2 years. She eats well & she is doing as well as expected.

Husband of Resident

Westlands Care Home

Very willing staff. Residents are the main priority in this home. My father loves it. Any reasonable request is tolerated.

Son of Resident

Westlands Care Home
Situated in a rural village and standing on its own grounds with beautiful gardens and trees, we were not disappointed. It is an excellent Nursing Home. After an awful experience in a previous home, our brother-in-law believed he’d landed in heaven. He kept saying, “They are all so lovely”. We found the manager and all her staff were: caring; professional; fun and dedicated to helping. In a very short while we all felt part of the family. The room itself, the facilities, the nursing care, the food and the general cleanliness were all, again, excellent.

Power of Attorney of Resident

Moorlands Care Home
My dad was a resident at Moorlands for palliative care. We were so pleased that he was able to spend time in such a homely and caring environment, which was also very welcoming to family members. Nothing was too much trouble. Everyone was helpful and compassionate. We really appreciated everything you did for us, even though it was just a short stay.

 

Son of Resident

Moorlands Care Home

My mother-in-law has been a resident at Cheney House for 10 months. The staff are amazing. The care given is so specific to my mum’s needs. We are always made welcome when visiting. My own mother was in a care home in Banbury, and I can honestly say the overall care at Cheney House is much better.

Son-in-law of Resident

Cheney House

I cannot praise and thank all the staff for all their wonderful care they have given my wife in the past almost three months she has been a resident. The atmosphere is simply delightful and very uplifting!

Husband of Resident

Cheney House
What an amazing place – the staff are exceptional – so friendly. The house is always clean and fresh smelling – unlike other places I have visited in the past. My friend always looks well-dressed and is happy here – I was offered a drink as soon as I arrived and was even invited for lunch. It was really nice to see so much activity, residents were playing board games around the tables and there was plenty of laughing and joking between them. A really nice home and one I would recommend.

Friend of Resident

Blair House

I found all the staff very polite and helpful, caring for my father. All the managers were easy to talk to and understanding and did whatever they could to help me and my father’s situation.

Son of Resident

Blair House
Alpine Care Home are always so happy to help with care for my mum it’s such a relaxing care home and very attentive to my mum and other residents all the staff are superb in there kindness and care the entertainer is always so very helpful and understanding of any needs as well as the whole lot of staff in the care home many thanks to you for such a spotless clean home with so many things going to enjoy mum seems to have settled so very well again thank you to you all

Daughter of Resident

Alpine Care Home
My brother and myself are very happy with the facilities of Alpine Care Home. Our mum has been in the home for over 14 months now and she is safe, contented and happy. The staff at the care home are very caring. There is always something going on at the home with some kind of activity. I would highly recommend this home to anyone that wants that home comfort feel.

Daughter of Resident

Alpine Care Home
I cannot fault the care given to my mother-in-law, she and myself are always treated with kindness by all of the staff. The residents are well cared for with numerous activities to keep them engaged. The care home rooms are clean, bright and homely, I would thoroughly recommend Loose Court to anybody in need of residential care.

Son-in-law of Resident

Loose Court

My mother is very happy at Ashley Court. The staff are very considerate and kind. She enjoys the entertainment that they work hard to provide. All medical needs are taken care of quickly and effectively.

Daughter of Resident

Ashley Court

Lots of activities throughout the month and lots of opportunities for the residents to participate. Care is at the front of everything that is done. Medical issues were taken care of promptly.

Niece of Resident

Ashley Court
A caring and compassionate care home who’s management and staff do all in their power to give my husband a happy and safe place to be in. I have also heard from other healthcare professionals along the dementia path, what a good reputation this care home provides. As a family we feel very blessed and grateful he is with them and so well looked after.

Wife of Resident

Loose Court